FROGG TOGGS Chilly Mini Cooling Neck Towel, 29" x 3"

$3.99 USD

~~$5.99 USD~~ $3.99 USD

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Product description

FROGG TOGGS Chilly Mini Cooling Neck Towel, 29" x 3"

Features:

100% Poly Vinyl Alcohol
Imported
Constructed from Frogg Toggs's exclusive, hyper-evaporative material that retains water while remaining dry to the touch
Wetting the towel in cold water will allow it to activate quickly and cool up to 30 degrees
Provides 3 to 4 hours (depending on conditions) of cooling relief while enduring outdoor heat and/or high levels of physical activity
Perfect for working in the yard, sporting events, working out, golfing, fishing, camping, hot flashes and more
Absorbs up to 8 times its weight, can be reused over and over and stored in the included hard plastic tube
Since 1996 frogg toggs has endeavored to provide the world’s best rainwear, waders, cooling products, footwear and accessories at the best possible prices

From the manufacturer

Frogg Toggs Chilly Pad Cooling Towel

If the weather is hot, a Chilly Pad Cooling Towel is the answer! It’s ideal for any hot, strenuous activity, from team sports and lawn care to a killer workout in the gym. Just keep it nearby for a quick cool down. The Chilly Pad Cooling Towel is made from a hyper-evaporative material that retains water while remaining dry to the touch. When wet, these cooling towels begin to evaporate and cool, providing cool, soft comfort to the user. When it stops cooling, simply re-wet it in hot or cold water and wring it out, within minutes, it's cool again.

How does it work?

The Chilly Pad material is highly absorbent, (like a sponge) and can absorb up to 8 times its weight in water. Once wet, the towel produces a cooling affect with the help of simple evaporation. As long as the towel is wet, exposed to the air, and allowed to "breath"... the Chilly Pad will evaporate... and cool.

How do I care for my Chilly Pad?

Once it is removed from the plastic packaging, wet the towel thoroughly, wring out any excess water, and allow the towel to begin evaporating. If the towel becomes soiled or dirty, machine or hand wash with standard clothing detergent and rinse completely. Store the towel in its original storage tube, in a plastic bag or hang it up and store it dry.

What if my Chilly Pad starts to smell?

If the towel has been stored damp and develops mildew or an odor, add 1 tablespoon bleach to 1 gallon of warm water and allow the towel to soak for an hour or two. The towel can now be washed in the washing machine to remove any residual stains. Be sure to always wash the towel before storing.

Can I put it in the refrigerator?

Yes to the refrigerator... but no for the freezer. Placing it in the freezer will cause the towel to become brittle. However, placing the towel in a plastic bag and popping it in the fridge is no problem!

How long will the Towels last?

With proper care and storage, the towels will last, and continue to provide evaporative cooling for several years.

Can I cut my Towel?

Sure! No problem. Each towel has an internal mesh reinforcing material that will allow you to cut it into any shape that fits your needs.

Can I wear it under my clothes?

We don't recommend it. In order to evaporate effectively, the towels should be allowed to breath, and be exposed to air when in use.

Is the Chilly Pad recyclable?

Yes... In fact... the Organic nature of the material allows that the towel (when tattered, torn, and ready to throw away) can actually be ground up, and blended with soil to help dry soil retain moisture. It is completely inert, and will slowly decompose... and become a part of the environment.

Staying Cool Has Never Been So Easy

Perfect for the Beach

Stay Cool in Hot Weather

A Hiking Essential

At the Gym, Yoga and Pilates

Package Includes:

One (1) FROGG TOGGS Chilly Mini Cooling Neck Towel, 29" x 3"

Shipping Policy

At Chicagoutlet, we are committed to delivering your orders efficiently and transparently. This Shipping Policy explains our processing times, shipping methods, and delivery expectations so you can shop with confidence.

Order Processing

Orders are processed Monday through Friday, excluding U.S. federal holidays.
Most orders are processed within 1–3 business days.
Orders placed on weekends or holidays will begin processing on the next business day.
During periods of high demand, processing times may extend beyond 3 business days.

Processing time refers to order preparation and does not include transit time.

Fulfillment & Shipping Locations

Chicagoutlet operates from Saint Charles, Illinois, where we manage customer service and logistics coordination.
To ensure product availability and timely delivery, orders may be fulfilled from multiple U.S. and international fulfillment centers, including trusted third-party logistics partners and suppliers.

As a result:

Orders may ship from different locations
Items in the same order may arrive in separate packages
Shipping times may vary by product

Domestic Shipping (United States)

Free Standard Shipping

Free shipping is included on eligible U.S. orders
Estimated delivery time: 4–7 business days after processing
Transit time does not include processing time

Express Shipping (Optional Upgrade)

Express shipping is available at checkout for select items
Estimated delivery time: 1–2 business days after processing
Express shipping accelerates transit only and does not shorten processing time

Additional Domestic Shipping Information

Orders may be delivered via USPS or other courier services
Some shipments may arrive with regular mail delivery
If delivery is unsuccessful, the carrier may leave instructions for redelivery or pickup
Customers are responsible for providing an accurate and complete shipping address
Incorrect or incomplete addresses may result in delays or returned shipments

USPS Postage Stamps

USPS postage stamp booklets are shipped via standard USPS envelope mail without tracking in order to keep shipping free.
Delivery times for stamp orders may vary.

International Shipping

We offer international shipping to many countries.

Estimated International Delivery Times

Shipping Method	Estimated Delivery Time
USPS First-Class Mail International	1–25 business days
UPS Worldwide Expedited	7–14 business days

Delivery times are estimates and may vary due to destination, customs clearance, and local carrier handling.

Tracking

Tracking is provided for most international shipments when available
Tracking availability depends on the destination country and shipping method
Some international shipments may have limited or partial tracking

Customs, Duties & Taxes

International customers are responsible for all customs duties, taxes, and import fees
These fees are determined by local customs authorities and are not included in product or shipping prices
The buyer is considered the importer of record and must comply with all applicable laws
Some customs agencies may require identification (such as a passport or tax ID) prior to delivery

International Returns & Refunds

International returns are accepted within 30 days of delivery
Items must be returned in original, unused condition
Shipping costs, customs duties, and taxes are non-refundable
Return shipping costs are the responsibility of the customer

Important Notes

Shipping carriers may be changed based on package size, weight, or destination
Delays caused by customs processing, carrier issues, or incorrect shipping information are beyond our control
Estimated delivery times are not guaranteed

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: chicagoutletcom@gmail.com
Phone: +1 (312) 600-7409
Address:
11 E Main St.
St. Charles, IL 60174
United States

FAQ'S

Frequently Asked Questions (FAQ)

Payments & Security

What payment types do you accept?
We currently accept Visa, MasterCard, American Express, and Discover.

Is it safe to use my credit card on your site?
Absolutely. Your privacy and security are our top priorities. We never store your credit card information and use advanced security protocols to keep your data safe.

What’s a Security Code?
It’s the 3-digit number on the back of your card (or 4-digit on the front for AMEX). We ask for this to help prevent fraud and keep your purchase secure.

Ordering

How do I know my order went through?
Once your order is placed, you'll see a confirmation page and receive an email with your order number. If you don’t see it, check your spam or contact us.

Why can’t I check out?
Try double-checking:

Card number and security code (no spaces)
Billing address and zip code
Sufficient funds on your card
Still stuck? Email us at chicagooutletcom@gmail.com and we’ll help.

Can I cancel my order?
We process orders quickly to get them out fast. If your order hasn't shipped yet, we’ll do our best to cancel it. Email us at chicagooutletcom@gmail.com right away.

Are there any hidden fees or charges?
Nope! What you see is what you pay—item cost + any applicable sales tax, and that’s it.

Shipping

Where do you ship from?
We ship from our main facility in Saint Charles, IL.

How much does shipping cost?
Shipping is FREE on all U.S. orders. Express upgrades are available.

How do packages ship?
We ship via USPS, UPS, FedEx, and other trusted carriers—depending on the item and supplier.

How long does it take to get my order?
Orders are processed Monday–Friday (excluding holidays) within 1–3 business days. After processing, delivery times are:

Free Expedited Shipping: 4–7 business days
Express Shipping Upgrade ($14.99): 1–2 business days

Note: Express shipping speeds up delivery after processing. It does not skip our 1–2 business day processing time.

Will I get a tracking number?
Yes! As soon as your order ships, we’ll email you a tracking link. Note: It may take up to 24 hours for tracking to appear in the carrier’s system.

What if I order multiple items?
Since we ship from multiple locations, your items may arrive in separate packages and on different days.

Where do you ship?
We currently ship to the contiguous U.S. only. International shipping is available on select items (see below).

International Shipping

Do you offer international shipping?
Yes! We ship to many countries. Customs fees, taxes, and import duties are the buyer's responsibility.

International Delivery Estimates:

USPS: 1–25 Days
UPS: 7–14 Days

Estimates vary depending on your country and customs clearance times.

Will I receive tracking info for international orders?
Yes—when available, we’ll provide tracking. Note: Not all countries support end-to-end tracking.

Can I return international orders?
Yes, but note that shipping and customs fees are non-refundable. Please contact us for return instructions.

Special Notes on USPS Stamp Orders

How are USPS stamps shipped?
To offer free shipping, postage stamp booklets are sent via standard USPS letter mail without tracking.

Estimated delivery: 4-7 business days.

Returns & Exchanges

Do I have to pay for return shipping?
If you purchased Re:Do protection at checkout, you get a Returns Label. Click here for more info: https://Chicagoutlet.com/apps/redo/returns-portal/login
If not, return shipping is the customer’s responsibility.

How long do I have to return something?
You have 30 days from delivery to initiate a return.
Items must be in their original condition.
Used/open-box products: 30-day return policy with our Chicagoutlet Renewed Guarantee.

How do I start a return?
Please check our return page: https://Chicagoutlet.com/policies/refund-policy

Product Conditions

What does “Open Box” mean?
These items are in perfect working condition but may have damaged or missing packaging. All accessories are included.

What does “Renewed” mean?
These are professionally inspected and tested to work and look like new, with minimal to no wear. They come with our 30-day Renewed Guarantee.